Pillar C · Personal & Daily Support

Transportation

Our own accessible vans get people to doctors, jobs, and community outings — on time.

A fully branded DHS accessible van with a caregiver assisting a wheelchair user in a Tennessee neighborhood

What it is

We own our vans, and our drivers are trained and background checked. Wheelchairs are welcome. Rides are planned around your appointments and your schedule.

Who it's for

  • People who use a wheelchair or walker
  • People who need a ride to medical visits
  • People going to work, day programs, or outings

What's included

  • Wheelchair accessible vehicles
  • Trained, background-checked drivers
  • Rides to doctors, work, and community activities
  • On-time pickups, planned in advance

What this supports

  • Getting to medical care without missing appointments
  • Reliable rides to work and day programs
  • Access to community life, not just errands
  • Safe, accessible travel for wheelchair users

How to get started

  1. 1

    Reach out. Call us at 615-502-0525 or use the referral form. Tell us about the person and what kind of support they need.

  2. 2

    Free eligibility check. We walk you through ECF CHOICES eligibility and help decide whether this service is the right fit — no cost, no obligation.

  3. 3

    Assessment and planning. If it's a match, we work with the person, their family, and the care team to complete intake and build a Person-Centered Support Plan around their goals.

  4. 4

    30-Day Transition. Every new member moves through our structured 30-day transition — in-home shadowing, intensive stabilization during the first 72 hours, and continuous clinical check-ins through the full first month.

  5. 5

    Ongoing support. Plans are reviewed regularly so support grows with the person. We respond to changes — we don't wait for a crisis.

We respond within one business day.

More in this pillar

Personal & Daily Support

Next step

Start a referral for Transportation

Tell us about the person you're calling for — our intake team responds in under 24 hours.

Primary needs

We respond in under 24 hours. No obligation.

Licensed Medicaid provider · DDA & CMS certified · Serving Tennessee since 2018.

Not sure about eligibility? Take the free ECF CHOICES check