Contact & Referrals

Ready to Take the Next Step?

Whether you're a family member looking for a safe, dignified home for someone you love, or a case manager ready to transition a complex person into the community, the DHS team is here to help.

Referral Form

Tell Us About the Person You're Calling For

Primary needs

We respond in under 24 hours. No obligation.

Licensed Medicaid provider · DDA & CMS certified · Serving Tennessee since 2018.

Free Eligibility Check

Not Sure If You Qualify for ECF CHOICES? Let's Find Out — Free.

A free, no-pressure consultation. We respond in under 24 hours.

Licensed Medicaid provider · DDA & CMS certified · Serving Tennessee since 2018.

Hours
Office hours: Mon–Fri 8AM–5PM. Residential care and on-call support: 24/7.
Service area
Serving Middle Tennessee — now expanding to West Tennessee (Shelby County)
Licensing
Medicaid provider · DDA-certified CLS · CMS-certified · 1915(c) waiver & ECF CHOICES
Referrals
Free ECF CHOICES Eligibility Consultation — no obligation

Our Locations

  • Nashville (main office)

    435 Metroplex Drive, Nashville, TN 37211

    Intake, administration, and clinical team

  • West Tennessee — Coming Soon

    Shelby County, TN

    Join the list to hear when we open

Transitions

Complex Transitions Deserve a Real Plan

Every new member moves through our structured 30-Day Transition Pipeline — beginning with in-home shadowing to learn each person's routines and preferences, followed by an intensive stabilization period during the first 72 hours in a new setting, and continuous clinical check-ins through the full first month.

Now Expanding to West Tennessee

Serving Middle Tennessee — now expanding to West Tennessee (Shelby County).

Be the first to know when we open in West Tennessee.