Pillar C · Personal & Daily Support

Personal Assistance

Hands-on help at home with the personal parts of the day.

A DHS caregiver helps a person organize their weekly medication at a kitchen table

What it is

A trained aide comes to your home. They help with bathing, dressing, meals, and light housework. Same faces, so you are never starting over with a stranger.

Who it's for

  • Adults who need help with daily care
  • People who want to stay in their own home
  • Families who need a steady, trained aide

What's included

  • Help with bathing, dressing, and grooming
  • Meals and light housekeeping
  • Help moving safely around the home
  • Flexible hours, including mornings and evenings

What this supports

  • Staying at home safely instead of moving to a facility
  • Dignity in the most personal parts of the day
  • Consistent, familiar caregivers
  • Relief and backup for family caregivers

How to get started

  1. 1

    Reach out. Call us at 615-502-0525 or use the referral form. Tell us about the person and what kind of support they need.

  2. 2

    Free eligibility check. We walk you through ECF CHOICES eligibility and help decide whether this service is the right fit — no cost, no obligation.

  3. 3

    Assessment and planning. If it's a match, we work with the person, their family, and the care team to complete intake and build a Person-Centered Support Plan around their goals.

  4. 4

    30-Day Transition. Every new member moves through our structured 30-day transition — in-home shadowing, intensive stabilization during the first 72 hours, and continuous clinical check-ins through the full first month.

  5. 5

    Ongoing support. Plans are reviewed regularly so support grows with the person. We respond to changes — we don't wait for a crisis.

We respond within one business day.

More in this pillar

Personal & Daily Support

Next step

Start a referral for Personal Assistance

Tell us about the person you're calling for — our intake team responds in under 24 hours.

Primary needs

We respond in under 24 hours. No obligation.

Licensed Medicaid provider · DDA & CMS certified · Serving Tennessee since 2018.

Not sure about eligibility? Take the free ECF CHOICES check